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- [JP] Customer Support for Japanese IT Start-up
Job vacancy [JP] Customer Support for Japanese IT Start-up
Announced
04 April, 2024
Job Type
Employee
Job Status
Full Time
Job Title
[JP] Customer Support for Japanese IT Start-up
Job Location
Job Presentation
LOCATION
Cau Giay, Ha Noi, Vietnam
COMPANY OVERVIEW
Leading Japanese Medtech company in Vietnam
JOB RESPONSIBILITIES
[Must have]
BENEFITS
Apply online or please feel free to send your Japanese/English resume to my email [email protected] directly to apply. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.
#LI-JACVN
#HanoiCity
Cau Giay, Ha Noi, Vietnam
COMPANY OVERVIEW
Leading Japanese Medtech company in Vietnam
JOB RESPONSIBILITIES
- Respond to chat/emails/phone call correspondence from customers in Japan
- Follow up to support the process regarding payment status of service fees from customers
- Create payment request forms and send emails to customers
- Support customers during the integration phase of our services such as attendance systems etc, requiring deep understanding of the system’s functionality
- Other tasks to support customers in Japan
[Must have]
- Strong Japanese proficiency with a certificate of JLPT N1
- Good communication skills, both written & verbal
- Problem solving skills, analytical skills, good ability to provide practical solutions to customer’s
- concerns.
- High sense of responsibility & professionalism
- Ability to work under high pressure
- Ability to push for sales when interacting with the customers, or management skills to hand over tasks correctly to the Japanese members
- Experience working in Japan for at least 1 year/studying in Japan for 5 years
- Working experience as sales, customer service, consultant etc. serving Japanese customers
- Experience using Microsoft Office, Google and similar tools at work
- Experience using or certificates for Looker | Redmine|Sensese|VBA|Maildealer|
BENEFITS
- ~30M ($1300) salary, depending on the candidate’s experience
- Bonus, incentive based on performance
- 13th month salary bonus
- Tet/Holiday off
- 100% Social Insurance covered, PTI Care
- Computer, Technical Equipment provided by the company
- Monthly team building events, company trips
- Free Japanese training, free online courses
- Free company clubs: Badminton, Soccer, Yoga, etc
- Open-minded, dynamic working environment at a start-up company, everyone is welcomed
Apply online or please feel free to send your Japanese/English resume to my email [email protected] directly to apply. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.
#LI-JACVN
#HanoiCity
Salary
VND 360,000,000 - 400,000,000 (Annual) (VND)
Valid Till
3 Apr, 2025 (320 days left)
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JOB BY
JAC Recruitment Vietnam
19th Floor, Ruby Tower 81-83-83B-85 Ham Nghi District 1, Ho Chi Minh City
View all 1627 Jobs
+84 28 3821 7730
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